Technical support and billing inquiries
Submit a trouble ticket
The quickest way to get support is to submit a trouble ticket, which will automatically contain all account information necessary to help us diagnose your problem. To submit a ticket, log into our control panel and choose "Submit Trouble Ticket" from the menu at the right.
Email or Telephone
When submitting an issue by email, please be sure to include your registration number or domain name to guarantee a prompt response.
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Sales and Billing
(866) 468-3753 Opt. 2
sales@interkey.net
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Technical Support
(866) 468-3753 Opt. 4
techsupport@interkey.net
If your inquiry involves making changes to the account, please include a form of identity verification such as the account password or the last five digits of the credit card number billed to the account. Why?
Knowledge Base
Interkey.net provides a comprehensive list of how-to guides and solutions to common problems. Our most popular articles are highlighted below, or you can search for an article not displayed.
Several of our knowledge base articles are currently being migrated to our new knowledge base system. If the article containing the solution you're looking for isn't yet available, please contact us!
Search Knowledge Base
Web Site
- Uploading with FrontPage
- Generic FTP client settings
- Viewing site statistics
- Adding a domain or sub-domain redirector
Scripting and Database
- Creating and connecting to a MySQL database
- Configuring a Microsoft SQL Server database
- Recommended resources for scripting help
Third-party scripts
- Overview of recommended scripts
- Troubleshooting third-party scripts
- Installing punBB forum
- Installing Simple Machines forum
- Installing ZenCart shopping cart
- Installing Movable Type blog
- Installing WordPress blog
- Installing Joomla! content management system
- Installing Drupal content management system
- Installing MediaWiki wiki
